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成功案例服务流程合规与保密SCI快速录用期刊检索关于我们400-6677208进入杂志社预审系统个人中心
首页期刊介绍

SCI

EI

Scopus

国外一般学术期刊

成功案例服务流程合规与保密SCI快速录用期刊检索关于我们400-6677208进入杂志社预审系统个人中心
Journal of Service Management
J SERV MANAGE
影响因子：7.8
是否综述期刊：否
是否预警：不在预警名单内
是否OA：否
出版国家/地区：
出版社：Emerald
发刊时间：0
发刊频率：
收录数据库：Scopus收录
ISSN：1757-5818

中科院2-4区医学SCI协投：

影响因子0-3分，2-4个月确保录用

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年发文量 56
国人发稿量 -
国人发文占比 -
自引率 -
平均录取率-
平均审稿周期 -
版面费 US$3370
偏重研究方向 MANAGEMENT-
期刊官网
投稿链接
期刊高被引文献
Frontline Service Technology infusion: conceptual archetypes and future research directions
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-03-2018-0082
Technological disruptions in services: lessons from tourism and hospitality
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2018-0398
Platforms in the peer-to-peer sharing economy
来源期刊：Journal of Service ManagementDOI：10.1108/josm-11-2018-0369
Customer process management: A framework for using customer-related data to create customer value
来源期刊：Journal of Service ManagementDOI：10.1108/josm-02-2017-0031
Smart service experience in hospitality and tourism services A conceptualization and future research agenda
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-11-2018-0377
An update on customer value: state of the art, revised typology, and research agenda
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-03-2019-0074
Reshaping mental models – enabling innovation through service design
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-08-2017-0186
Social innovation in service: a conceptual framework and research agenda
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-11-2018-0376
Transformative service research, service design, and social entrepreneurship An interdisciplinary framework advancing wellbeing and social impact
来源期刊：Journal of Service ManagementDOI：10.1108/josm-05-2019-0139
Leveraging service design as a multidisciplinary approach to service innovation
来源期刊：Journal of Service ManagementDOI：10.1108/josm-07-2017-0178
Neuroscience in service research: an overview and discussion of its possibilities
来源期刊：Journal of Service ManagementDOI：10.1108/josm-05-2019-0135
Leveraging human touch in service interactions: lessons from hospitality
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2018-0380
Beyond reciprocal: the role of platforms in diffusing data value across multiple stakeholders
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2018-0381
Advancing service design research with design science research
来源期刊：Journal of Service ManagementDOI：10.1108/josm-05-2019-0131
From words to pixels: text and image mining methods for service research
来源期刊：Journal of Service ManagementDOI：10.1108/josm-08-2019-0254
Designing, writing-up and reviewing case study research: an equifinality perspective
来源期刊：Journal of Service ManagementDOI：10.1108/josm-08-2019-0257
Towards a shared understanding of the service experience – a hospitality stakeholder approach
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-11-2018-0375
The impact of occupational stereotypes in human-centered service systems
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2016-0324
The power of information on customers’ social withdrawal and citizenship behavior in a crowded service environment
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-10-2017-0274
A framework for sustainable service system configuration: Exploring value paradoxes with examples from the hospitality industry
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2018-0396
Trust recovery tactics after double deviation: better sooner than later?
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-02-2017-0056
Employee emotional displays in the extended service encounter: A happiness-based examination of the impact of employees depicted in service advertising
来源期刊：Journal of Service ManagementDOI：10.1108/josm-06-2019-0208
Identifying the resource integration processes of green service
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2017-0350
Successful referral behavior in referral reward programs
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-04-2018-0111
Creating innovation that drives authenticity
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2018-0383
Defining the antecedents of experience co-creation as applied to alternative consumption models
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-12-2017-0353
Service system well-being: Conceptualising a holistic concept
来源期刊：Journal of Service ManagementDOI：10.1108/josm-01-2019-0036
Cross-country differences in new service development: The moderating effects of national culture
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-05-2018-0134
Investigating the on-demand service characteristics: an empirical study
来源期刊：Journal of Service ManagementDOI：10.1108/josm-01-2019-0025
How to scale up contact-intensive services: ICT-enabled service innovation
来源期刊：Journal of Service ManagementDOI：10.1108/josm-12-2017-0349
Trapped in a service encounter: Exploring customer lock-in and its effect on well-being and coping responses during service encounters
来源期刊：Journal of Service ManagementDOI：10.1108/josm-01-2019-0013
Beyond brand fit: The influence of brand contribution on the relationship between service brand alliances and their parent brands
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-02-2018-0052
The customer experience – loyalty link: moderating role of motivation orientation
来源期刊：Journal of Service ManagementDOI：10.1108/josm-04-2019-0113
Service creativity reinforcement and firm performance: The roles of innovation intensity and contexts
来源期刊：Journal of Service ManagementDOI：10.1108/josm-02-2018-0041
Working consumers’ psychological states in firm-hosted virtual communities
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-03-2018-0077
Service recovery system antecedents: a contingency theory investigation
来源期刊：Journal of Service ManagementDOI：10.1108/JOSM-01-2018-0026
Service providers and firm performance: investigating the non-linear effect of dependence
来源期刊：Journal of Service ManagementDOI：10.1108/josm-11-2018-0361
质量指标占比
研究类文章占比 OA被引用占比 撤稿占比 出版后修正文章占比
96.43%1.62%--
相关指数
影响因子
影响因子
年发文量
自引率
Cite Score
预警情况 查看说明
时间 预警情况
2023年01月发布的2023版不在预警名单中
2021年12月发布的2021版不在预警名单中
2021年01月发布的2020版不在预警名单中
*来源：中科院《 国际期刊预警名单》
JCR分区 WOS分区等级：Q1区
版本 按学科 分区
WOS期刊SCI分区
WOS期刊SCI分区
WOS期刊SCI分区是指SCI官方（Web of Science）为每个学科内的期刊按照IF数值排 序，将期刊按照四等分的方法划分的Q1-Q4等级，Q1代表质量最高，即常说的1区期刊。
（2022-2023年最新版）
MANAGEMENT
Q1
中科院分区 查看说明
版本 大类学科 小类学科 Top期刊 综述期刊
2023年12月最新升级版
管理学2区
MANAGEMENT
管理学
3区
否
否
2022年12月升级版
管理学2区
MANAGEMENT
管理学
2区
否
否
2021年12月基础版
管理学2区
MANAGEMENT
管理学
2区
否
否
2020年12月旧升级版
管理学2区
MANAGEMENT
管理学
3区
否
否