Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2018.10.003
Loyalty Formation for Different Customer Journey Segments
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.05.001
Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.03.005
Synergies at the Intersection of Retailing and Organizational Frontlines Research
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.06.003
Touching the Untouchable: Exploring Multi-Sensory Augmented Reality in the Context of Online Retailing
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.008
The Language Backfire Effect: How Frontline Employees Decrease Customer Satisfaction through Language Use
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.03.004
New Hidden Persuaders: An Investigation of Attribute-Level Anchoring Effects of Product Recommendations
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2018.10.004
Feel the Music! Exploring the Cross-modal Correspondence between Music and Haptic Perceptions of Softness
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.004
Driving In-Role and Extra-Role Brand Performance among Retail Frontline Salespeople: Antecedents and the Moderating Role of Customer Orientation
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.03.003
Store Manager–Store Performance Relationship: A Research Note
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.03.002
Couponing Strategies in Competition between a National Brand and a Private Label Product
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2018.11.002
A Packaging Visual-Gustatory Correspondence Effect: Using Visual Packaging Design to Influence Flavor Perception and Healthy Eating Decisions
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.11.001
Do Mystery Shoppers Really Predict Customer Satisfaction and Sales Performance
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.04.001
Why Museological Merchandise Displays Enhance Luxury Product Evaluations: An Extended Art Infusion Effect
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2018.11.001
Sensory Aspects of Retailing: Theoretical and Practical Implications
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.12.001
Increasing Shopper Trust in Retailer Technological Interfaces via Auditory Confirmation
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.006
More Than Aesthetic: Visual Boundaries and Perceived Variety
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.03.001
Strategic information management in a distribution channel
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.01.001
By-Brand or By-Category? The Effect of Display Format on Brand Extension Evaluation
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.04.003
The Effects of Retail Banner Standardization on the Performance of Global Retailers
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.04.002
Consequences of Perceived Crowding: A Meta-Analytical Perspective
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.11.007
The power of consumption-imagery in communicating retail-store deals
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.010
Are Low Price and Price Matching Guarantees Equivalent? The Effects of Different Price Guarantees on Consumers’ Evaluations
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.07.001
Look but Don’t Touch! The Impact of Active Interpersonal Haptic Blocking on Compensatory Touch and Purchase Behavior
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.007
Sensitivity to Ulterior Motives in Retail Settings: The Moderating Role of Dual-Identity versus Sole-Identity Consumers
来源期刊：Journal of RetailingDOI：10.1016/J.JRETAI.2019.06.004
The Way the Wind Blows: Direction of Airflow Energizes Consumers and Fuels Creative Engagement
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.005
Getting Personal in Public!? How Consumers Respond to Public Personalized Advertising in Retail Stores
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.11.005
Self-Control and Touch: When Does Direct Versus Indirect Touch Increase Hedonic Evaluations and Consumption of Food
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.10.009
Is $0 Better than Free? Consumer Response to “$0” versus “Free” Framing of a Free Promotion
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.11.006
Mitigating the Negative Effects of Regional Clustering in Franchising: The Roles of Governance Mechanisms
来源期刊：Journal of RetailingDOI：10.1016/j.jretai.2019.11.004
